RelayBy TenirRelay by Tenir home
Shift record 0412Friday · EdmontonCoverage exception open

One shift.
One operating record.

Your POS records the sale. Relay records the shift.

Who called out, who covered, what prep got owned, what broke during rush, what closed clean and what the morning manager needs to know.

Walk one shift
A full kitchen brigade in white jackets working a busy service line
18:42 · rail full · pans moving

Restaurants are already hard enough. The software shouldn’t make them harder.

Service recordLive
06:57

Prep cook call-out

Daniel · Exception

07:05

Coverage accepted

Marcus · Resolved

15:34

Prep list opened

Kitchen lead · Pending

17:02

Team attendance checked

Manager · Ready

22:42

Fryer filtration

Taylor · Complete

Service footage

Calm. Heat. Push. Close.

Prep, the push and the reset — three moments from real service, in the order they happen.

6:12 PM

Grill · plate up

Six pans, one flat-top and a ticket rail that doesn’t care how you feel about it.

7:48 PM

Mid-service · the push

This is the part software usually never sees. It’s the part that decides the night.

10:36 PM

Close · reset

Someone has to reset this station. Relay is how you know who, and whether they did.

Product

The operating record behind the shift.

Schedule, routines, tasks, procedures, training, exceptions and handoff — one record, seen differently by owners, managers and team.

Who’s in, what’s behind, what broke and what’s waiting on your signature — on one screen before doors.
Owner · Manager · Team

Explore each surface and each role view in the product section.

Explore the product
A masked cook working several pans across a hot range during service

Our story

Restaurant experience, engineered by a team.

Relay began with firsthand restaurant operating experience and is built by the team at Tenir, a Canadian software company rooted in Edmonton.

Read our story

Commercial

Relay starts at $79 / location / month.

Operations includes Relay Coverage and Schedule Assist. Integrations are scoped separately. Software monthly, no percentage of sales.

Founding pilot

Bring us one ugly shift.

Thirty days. One location. One workflow worth fixing. Nothing converts automatically; any continuation is agreed in writing.

  1. 01

    Discover

    We walk through a real ugly shift and name the operational failure worth fixing.

  2. 02

    Configure

    Relay is configured around one agreed workflow, one location and the people who actually touch it.

  3. 03

    Run

    Your team uses it during actual service for 30 days, not in a conference-room fantasy.

  4. 04

    Review

    We measure what changed, what still hurts and whether continuing makes sense.

Length
30 days
Location
1
Team
Up to 25 active staff
Scope
One priority operating workflow + schedule visibility
Review
Weekly with operator
Setup fee
None during founding pilot
Conversion
Nothing converts automatically
Terms
Any continuation is agreed in writing
45-minute operations walkthrough

Bring the shift that keeps biting you.

We’ll walk through the real service, the systems beside it, and where Relay could own one workflow.